Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Place an order
• Subscribe to our newsletter
• Contact our support team

The types of personal information we collect may include:

• Name and contact details (email, phone number, address)
• Payment information (processed securely by our payment processors)
• IP address and device information
• Usage data and service preferences

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services
• To process your transactions
• To communicate with you about your account or services
• To improve our website and services
• To prevent fraud and enhance security
• To comply with legal obligations

3. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers with restricted access
• Regular security audits
• Employee confidentiality agreements

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

4. Data Retention

We retain your personal information only for as long as necessary to:

• Provide you with services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Financial records are kept for a minimum of 7 years as required by law.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we use your data
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities

To exercise these rights, please contact us at privacy@pulseproducts.com.

6. Third-Party Services

We may use third-party services that collect information about you, including:

• Payment processors (Stripe, PayPal, etc.)
• Analytics services (Google Analytics)
• Marketing platforms (Mailchimp, etc.)

These third parties have their own privacy policies governing their use of your information.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember user preferences
• Analyze website traffic
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country, where data protection laws may differ.

By using our services, you consent to this transfer. We implement safeguards to ensure your data remains protected.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that a child has provided us with personal information, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.

Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: support@pulseproducts.ltd
• Mail: The Head Office is at BPP House, Aldine Place 142 144 Uxbridge Road, London